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Privacy Policy

Last updated: January 28, 2023


Novus Life Sciences (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website or connected thereto (collectively, the “Sites”). Please read this Privacy Policy carefully to fully understand our practices regarding your information and how we will treat it.

During the course of development of our Sites and implementation of new legal requirements, new technologies, or in order to improve our service for you, modifications to this privacy policy may be required. For that reason, you are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted. 


Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Sites for the following purposes:

  • To communicate with you in relation to products and/or services requests

  • To provide you with products and services

  • To validate your ability to access/ use certain products, services or information offered by Novus where eligibility requirements must be met 

  • To process your payment

  • To offer you new products, services, recommendations and/or any changes

  • To better understand customer behavior so that we may improve your experience with the Sites 

  • To help us personalize our products and/or service offerings, Sites and advertising based on your preference

  • To comply with legal and/or regulatory requirements


Personal information that we collect and process on the Sites may include: 

  • Contact information, such as your name, shipping address, email, telephone number, organization name and/or job title 

  • Demographic information, such as gender, age, location and interests

  • Financial information, such as currency, credit card information, banking information, taxation information and purchase information history

  • Information, feedback or content provided, in surveys or promotional offers, or to our Sites

  • Sensitive personal information, such as health information or reports of an individual end-customer

  • Unique identifiers and preference information such as username, password, marketing preferences, IP address, browser type, device type, and device information

  • Information about your activities and user behavior across the Sites and those third parties


Novus will not share or disclose any personal data with third parties unless otherwise required by law, at your specific request, or with third-party services providers that performing services for us or on our behalf, including web hosting services, email delivery, payment processing, data analysis, marketing assistance, and logistic services. All such third-party service providers are prohibited from using your personal data except to provide these services to Novus, and they are required to maintain the confidentiality of your personal data.


Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Sites to help customize the Sites and improve your experience. When you access the Sites, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Sites. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Sites, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Sites through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ activity of the Sites, determine the popularity of certain content and better understand online activity. By accessing the Sites, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. 

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.


The Sites may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Sites, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Sites.


Novus strives to use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee 100% security if you provide personal information.


We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.


Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.


Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account

  • Contacting us using the contact information provided below


Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Logging into your account settings and updating your preferences

  • Contacting us using the contact information provided below


If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.


We welcome your questions or comments regarding to this Privacy Policy. If you believe Novus has not adhered to this Privacy Policy, please contact us at:

Novus Life Sciences Limited 


Workshop D35-37, 4/F, Wah Lok Industrial Centre, 
31-35 Shan Mei Street, 
Fo Tan, N.T.,
Hong Kong 


Tel: (852) 3188 9234


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